Julie Gaskin. Corporate Relations Manager. GMAC-RFC said: "Before we launched POSO we understood that speed of decision and offers were crucial to brokers and packagers. Being able to turnaround an offer quickly for a client that ordain not be declined at a later stage of the affect has had a huge positive effect. The overall customer experience for everyone has improved greatly.
GMAC-RFC's investigate has shown that automated cascade had given the ability for the brokers and packagers to offer a client a owe that fits their compose knowing that they have been fully accepted with a binding decision.
Gaskin continued: "Automated cascade has been one of the big benefits to our brokers. It enables them to get a definite 'yes' to their client providing a choice of products available to them which be their criteria. And all this is possible in a matter of seconds seeing intermediaries being able to book funds there and then which is especially beneficial in a rising rate environment that we currently sight ourselves in.
Feedback from intermediaries and packagers over the past year has shown that POSO has undeniably boosted their reputation amongst their clients. The overall system has meant clients now undergo their cases dealt with more quickly and annoy remove and has meant that brokers no longer have to move through hoops and create additional paperwork for lenders."
John Cupis. continue of Mortgages and command Insurance at Sesame commented: "I'm a great believer in the value technology can bring to intermediaries in the merchandise today. GMAC-RFC has regularly been at the forefront of technology and I undergo been impresses by its systems and the efficiencies they offer."
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